Privacy Policy
Privacy Policy
Last updated: 14/08/25
This Privacy Policy explains how Neurify, operated by TJ Power Health Ltd, collects, uses, and protects your personal information when you purchase DOSE® cards or interact with our website.
1. Who We Are
Company name: TJ Power Health Ltd Trading as: Neurify Registered office: 4 Glasshouse Studios, Fryern Court Road, Burgate, Fordingbridge, United Kingdom, SP6 1QX Email: tj@thedoselab.com
For the purposes of the UK GDPR, TJ Power Health Ltd is the data controller of your personal information.
2. Information We Collect
When you purchase from us or interact with our website, we may collect the following information:
- Name
- Email address
- Shipping address
- Billing address
- Purchase history
- Analytics data (e.g., website usage, cookie data)
3. How We Collect Information
- We collect information when you:
- Complete checkout on our website
- Contact us via email or contact forms
- Browse our website (via cookies and analytics tools)
4. How We Use Your Information
We process your personal data for the following purposes:
- Order processing – fulfilling your purchase, shipping your items, and managing returns or refunds
- Communication – responding to queries, sending order updates, and providing customer support
- Analytics and improvement – understanding how our site is used and improving our services
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contract – to fulfil your order and provide the products you have purchased
- Consent – where you have agreed to receive marketing communications
- Legitimate interests – for analytics, fraud prevention, and site improvement
6. Sharing Your Information
We share personal data only with trusted third parties who help us operate our business, including:
- Payment processors – to securely process your transactions
- Shipping providers – to deliver your purchases
- Analytics providers – to understand website usage and improve user experience
These providers only receive the information necessary to perform their services.
7. International Data Transfers
If we transfer your personal data outside the UK/EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
8. Cookies
We use cookies to operate our site, analyse performance, and enhance your shopping experience. You can manage cookie preferences through your browser settings.
9. Data Retention
We retain order information for 5 years to meet tax and legal obligations. Analytics data is kept for shorter periods where possible.
10. Your Rights
- Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request a copy of your data in a portable format
- Withdraw consent where we rely on it
To exercise these rights, email us at tj@thedoselab.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
12. Contact Us
For any privacy-related questions or to exercise your rights, please contact:
TJ Power Health Ltd 4 Glasshouse Studios, Fryern Court Road, Burgate, Fordingbridge, United Kingdom, SP6 1QX Email: tj@thedoselab.com